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Frequently Asked Questions
Product Information
Button covers are small, elegant accessories designed to fit over your shirt buttons — instantly transforming any outfit with a refined finishing touch. Subtle yet impactful, they elevate any look with ease. Whether on a blouse, blazer, cardigan or dress, they bring effortless elegance to every look.
Simply open the clasp at the back, place it over your button, and click to secure. It takes just a second and leaves your buttons perfectly covered and styled.
Our button covers fit most garments with buttonholes under 11 mm in diameter — such as shirts, blouses, dresses, jackets, and jumpers.
Each button cover is handmade from premium copper that’s specially treated not to oxidise — meaning no green stains on your clothes. The metal is lightweight, durable, and designed to maintain its shine over time.
We recommend gently wiping the button covers with a soft, dry cloth after wearing. Avoid contact with water, perfume, or cleaning products to preserve their finish. Store them in their original box to prevent scratches.
Each set contains two button covers, carefully packed in our signature packaging and shipped from the Netherlands.
Orders & Payments
We accept all major payment methods, including iDEAL, Bancontact, Visa, Mastercard, American Express, Apple Pay, Google Pay and Blik.
All payments are securely processed to ensure a smooth and safe checkout experience.
Discount codes can only be applied during checkout and can’t be added after your order has been placed.
Make sure to enter your code before completing your purchase.
Please check your spam or promotions folder first.
If you still haven’t received it after 24 hours, contact us at support@thebuttonatelier.com, and we’ll make sure you receive your confirmation.
Because we process all orders quickly, changes or cancellations are only possible within a short timeframe after purchase.
If you need assistance, please contact us as soon as possible at support@thebuttonatelier.com.
Shipping & Delivery
Free shipping is available on orders over €50.
For orders below €50, shipping costs are calculated at checkout based on your location.
Orders are processed within 24 hours or the next business day. During busy periods, processing may take up to 2 business days.
All orders are shipped from the Netherlands. This means deliveries within the Netherlands are usually the fastest, while international delivery times vary depending on the destination.
For a full overview of estimated delivery times per country, please visit our Shipping Page.
Once your order has been shipped, you’ll receive an email with your track & trace code so you can follow your parcel’s journey.
You can also easily track your order at any time through our Track Your Order page by entering your order number and email address.
If your order has not arrived within the estimated delivery timeframe, please allow a few additional business days, as delays can occasionally occur.
If your package is still missing after this period, you can contact us at support@thebuttonatelier.com and our team will help you locate your package as soon as possible.
Returns & Refunds
You can return or exchange your order within 14 days of receiving it.
Items must be unused, unworn, and returned in their original packaging.
To start a return, simply email support@thebuttonatelier.com with your order number and reason for return.
Our team will send you clear instructions and the return address.
Return shipping costs are at the customer’s expense, unless you received a damaged or incorrect item.
In that case, we’ll cover the return or replacement cost.
Once we’ve received and inspected your return, your refund will be processed within 5 business days.
You’ll receive the amount through your original payment method.
Contact & Support
You can reach us anytime at support@thebuttonatelier.com or by filling out the form on our Contact Us page.
Our team is available Monday to Friday, 9:00–17:00 (CET).
We aim to respond to all messages within 1–2 business days.
During busy periods, it might take a little longer, but we’ll always make sure to reply as soon as possible.
Yes — we love connecting with creators and partners who share our vision.
For press or collaboration inquiries, please contact support@thebuttonatelier.com.